Eligibility: Items must be unused, in their original packaging, and in the same condition as received. Time Frame: Returns are accepted within 7 days of delivery. Process: To initiate a return, contact us at contact@chandigarh.store with your order number and reason for return.
2. Exchanges
Defective or Damaged Items: If you receive a defective or damaged item, please notify us within 7 days of receipt for an exchange. Process: Contact us at contact@chandigarh.store to arrange the exchange.
3. Refunds
Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Method: Approved refunds will be processed to your original method of payment within 7 business days.
4. Shipping Costs
Returns: Customers are responsible for return shipping costs, which are non-refundable. Exchanges: We cover shipping costs for exchanges due to defective or damaged items.
5. Non-Returnable Items
Exclusions: Certain items, such as perishable goods, custom products, and personal care items, are not eligible for return.
6. Contact Information
For any questions or concerns regarding shipping and delivery, please contact us at contact@chandigarh.store or call +91 7087334343.
